In Defense of Page Plus Cell Phones
A couple of weeks ago, I heard some news commentators talking about Page Plus Cellular. The story-line centered upon a subscriber to their “unlimited” service whose contract was canceled because of overuse. Obviously, there was a disconnect at many levels.
Without question, the marketing crew at Page Plus should change the plan name to “universal” or “vast”, but that is all they should change. I’ve been a customer of Page Plus Cellular for nearly a year, and I could not be more pleased. Their plans are flexible and aggressively priced, and their service is rock solid. I have recommended them on this site, and I continue to recommend them to family and friends.
You have to understand the realities of their business.
Page Plus Cellular is a re-seller. They buy large blocks of time from a network operator, i.e. Verizon, create usage packages for different market niches, and then service their customer base in an efficient and effective manner. This approach allows Verizon to supply users they would otherwise never capture, and users access to services they could otherwise never afford. It is a true win-win.
This service model breaks down whenever certain users lock onto a connection for an extended period of time, because the switch is prevented from reallocating its resources. An occasional incident is never a problem, but continued patterns do upset the apple cart. At the end of the day, any re-seller can only offer as much as it has acquired.
But I continue to find the Page Plus Cellular service compelling. It is so easy to buy one of their phones at the Circle K. Using their standard plan, a senior citizen can have 300 minutes of access to a reliable network for $30 a year. That is a service that offers both peace of mind and value. Who knows how many worries it has eased and lives it has saved.
Thank you Page Plus Cellular for your outstanding service!
NB. Click below to make a comment. Even better, expand on the original article by going to wikiSenior and clicking on ‘edit’.
May 21st, 2010 at 4:49 am
I am a Page Plus customer, as well as a phone technician for two companies that sell page plus (as well as some others’) services. There is not a single company out there who offers truly unlimited talk and text. Sprint comes the closest with their unlimited 4G. However, that’s data, not talk. As a rule of thumb, about 7000 minutes is the best one can hope for from an unlimited package.
Now, to break that down, that is approximately 230 minutes a day for 30 days out of a month. The Page Plus terms of service EXPLICITLY say that this service is not to be used for commercial purposes. MOST customers who have been removed from the unlimited plan were breaking that rule… and it’s Verizon who takes them off of the service, not Page Plus Cellular. Nightly sweeps by Verizon determine who gets removed.